Privacy Policy

Full Details of the Website Owner and Database Controller

Our company is committed to protecting the privacy of users on its website (the "Website"). This document details how we handle personal data provided to us or collected during your use of the Website, in accordance with the provisions of the Israeli Protection of Privacy Law and Amendment 13 to the Law, which entered into force on August 14, 2025.

Use of the Website constitutes consent to this policy, as updated from time to time. If you do not agree to this policy, please refrain from using the Website.

General

This policy applies to all services, content, and features offered on the Website.

You are under no legal obligation to provide personal information; however, without providing it, certain services or functionalities on the Website may not be accessible to you.

The company operates transparently in full compliance with applicable statutory provisions and will update this document as necessary.

Information We Collect Through the Website

  • Information Provided Voluntarily by the User: Full name, telephone number, email address, and inquiry topic/details.
  • Usage Information: Details regarding requested services, actions performed, and content viewed on the Website.
  • Technical Information: IP address, browser type, operating system, estimated geolocation, preferred language, and browsing session data.
  • Information Collected via Technological Means: Cookies, tracking pixels, and additional analytics tools that facilitate performance monitoring, platform security, and content customization.

Information We Do Not Collect

  • We do not collect medical, biometric, political, religious, or other sensitive personal data unless explicitly provided by the user with explicit consent for its collection.
  • Information that is unnecessary for operating the Website or providing services will neither be collected nor stored.

Methods of Collection and Data Storage

  • Active Collection: Data is collected when actively engaging with the Website — such as submitting forms, registering for services, or making inquiries.
  • Automated Collection: Data is gathered automatically via web technologies such as cookies and tracking pixels.
  • Secure Storage: Information is maintained in secure storage systems, in Israel and abroad, pursuant to applicable legal requirements. The company ensures that third-party service providers implement stringent information security protocols.

Purposes of Data Processing and Use

We collect and process personal data for the following purposes:

  • Establishing contact with the inquirer, addressing inquiries, and improving Website content.
  • Responding to requests, addressing customer service inquiries, and providing technical support.
  • Sending marketing and promotional materials — subject to prior explicit consent.
  • Internal audits, detecting anomalous activities, and fraud prevention.
  • Fulfilling statutory and legal obligations under applicable law.

Legal Basis for Processing Personal Data

Data processing is conducted based on the recognized legal grounds under applicable privacy legislation:

  • Explicit consent of the user.
  • Necessity for executing a contract or providing requested services.
  • Compliance with a legal or statutory obligation.
  • Legitimate interests pursued by the company, provided they do not override user rights.

Any processing of sensitive personal data shall occur strictly upon establishing a valid statutory basis and in full accordance with legal requirements.

Direct Communications and Marketing

  • The company may contact users regarding project updates, operational notifications, and customer service.
  • Commercial or advertising materials will only be dispatched following explicit user consent.
  • Communications may be sent via email, SMS, or instant messaging applications.
  • Users may unsubscribe or opt out of promotional mailing lists at any time.

Disclosure of Information to Third Parties

The company recognizes the importance of your privacy and will not sell, rent, or transfer personally identifiable information to third parties for commercial advertising or external marketing purposes. Transfer of information to third parties will take place solely in the following instances:

  • Service Providers and Operational Partners: To ensure proper operation of the Website, deliver services, and manage communications, information may be transferred to external vendors acting on behalf of the company, including:
    • Hosting and Infrastructure Providers: Including cloud storage servers that may be located outside the borders of Israel.
    • CRM and Direct Mailing Platforms: For transmitting operational notices and updates (subject to consent).
    • Advertising and Analytics Platforms: Such as Google and Meta, to analyze Website performance and optimize relevant advertising content.
  • Corporate or Structural Reorganization: In the event of a merger, acquisition, or transfer of the company's business activities (in whole or in part) to another entity, information may be transferred to the receiving entity, provided that it assumes the obligations outlined in this Privacy Policy toward users.
  • Statutory Disclosures: Pursuant to a binding legal demand, court order, or judicial proceeding obligating the company to disclose data to authorized regulatory or law enforcement bodies.

Use of Cookies and Tracking Technologies

The Website utilizes various tracking technologies to manage its operations, including cookies, pixels, and web beacons.

Certain data may be shared with digital advertising networks (Google, Meta) using cookies and pixels to display relevant ads. We also use remarketing and advertising cookies from Google and Meta to analyze user interaction trends.

Purposes of Cookie Usage

  • Maintaining core website functionalities (e.g., preserving session preferences).
  • Aggregating statistical data to enhance content and service offerings.
  • Improving user experience and website interaction speed.
  • Presenting personalized content and targeted marketing campaigns.

The Website includes a cookie consent manager (Cookies Popup) allowing users granular control over active cookie categories, including disabling non-essential cookies. Please note that blocking certain categories may impact service availability and user browsing experience.

Third-Party Advertisements

The company may permit third-party advertising partners to display promotional banners on the Website. Information collected through such third-party advertisements is governed by the respective privacy policies of those external entities.

Information Security and Data Retention

The company places paramount importance on securing user information and adheres to industry-accepted security standards:

  • Security Safeguards: Advanced technical and organizational measures are implemented to protect against unauthorized access, disruptions, alteration, or unlawful use of personal data.
  • Access Control: Access to personal data is restricted to authorized personnel and external suppliers requiring such information strictly for service provision, governed by confidentiality undertakings.
  • Retention Period: Personal information is retained in company records only for as long as necessary to achieve the initial purposes for which it was gathered, or for an extended duration where required under applicable law (e.g., regulatory compliance, legal archiving, or defense of legal claims).
  • Online Risk Disclaimer: While strict security safeguards are maintained, users acknowledge that complete security cannot be guaranteed within an online environment against determined unauthorized penetration. The company shall not be held liable for damages resulting from such unauthorized breaches, provided that reasonable precautions were duly undertaken.

User (Data Subject) Rights

Under the Protection of Privacy Law, data subjects are entitled to the following rights:

  • The right to review and inspect personal information held about them in company databases.
  • The right to request the rectification, updating, or deletion of incomplete, incorrect, or outdated personal data.
  • The right to object to the processing of personal data for specific purposes, including direct marketing.

To exercise these rights, please contact us via email at info@america-israel.co.il or through the physical address indicated at the top of this document.

Privacy Grievance and Reporting Inquiries

Any user who believes their privacy has been compromised may submit a written complaint detailing the relevant circumstances. The company will investigate the inquiry and respond within a reasonable timeframe in accordance with statutory standards. In parallel, users maintain the right to submit a complaint to the Israeli Privacy Protection Authority or seek recourse before competent judicial authorities.

Amendments to this Privacy Policy

The company reserves the right to revise this Privacy Policy periodically. Substantial modifications will be communicated clearly (e.g., via prominent notice on the Website). Continued use of the Website following such updates constitutes acknowledgment and acceptance of the revised policy terms.

Website Privacy Policy Last Updated: September 08, 2026

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